WHAT IS MOBILE TICKETING?
A new, easy-to-use, digital ticketing system for all fans attending a Waterloo Black Hawks game this season.
Digital ticketing is very popular with airlines and now is increasing in popularity in the sports world. Mobile ticketing allows fans to print or download their game ticket from any electronic device. Mobile tickets offer you the convenience of always having your tickets right by your side with no need for physical tickets to carry around and look after.
Mobile tickets will help Black Hawks speed up the entry process for all fans.
Your Mobile Tickets Will Allow You To:
• Gain quick and easy entry to the home games. Simply access your tickets on your mobile phone or smart device, have the barcode scanned at the entrance to the arena, and you're in!
• Print tickets from any computer printer at absolutely no cost, if you prefer to have a paper ticket.
• Securely and electronically transfer tickets via email.
• Reduce the risk of lost, stolen, counterfeit or forgotten tickets.
• Access the easy-to-use account management system, which allows simultaneous management of your Black Hawks ticket account.
We Strongly Recommend The Following Important Tips:
• Add your ticket(s) to your phone's digital wallet in advance to avoid slow or weak WI-Fi or cellular signals at the Arena.
• If you are attending with guests, transfer (forward) each person their own ticket in advance.
• Have your tickets up and ready as you enter the Arena.
Mobile Ticketing FAQ
Why move to mobile?
Moving away from the traditional printed ticket is all about improving the fan experience. It allow us to put our fans first, better serve our supporters, fans, and patrons in a more convenient way. Mobile ticketing increases the security of ticket management and the event entry process.
How do I use it?
Use your mobile tickets just like you would a normal paper ticket. Download your ticket or print at home and bring to the arena. Those using a phone, can pull up the ticket on their phone and ushers will scan their ticket barcode right from their phone.
What if I do not have a smartphone (i.e. Iphone, Android, etc.)?
You can take advantage of the "Print at Home" option. This will allow you to print your ticket from your computer and bring it to the game.
If you are attending the game with someone who has a smartphone, we recommend sending them their ticket through your account manager and use their phone to enter.
When will mobile tickets be emailed?
Delivery of and access to Individual tickets will be sent immediately after the purchase.
What if I have additional questions about mobile ticketing?
If you have any further questions, please contact the Waterloo Black Hawks. Our hours of operations are 9 a.m.- 5 p.m. Monday-Friday. Call 319-232-3444 or by email tickets@waterlooblackhawks.com for further assistance.
